Terms and Conditions

Last Updated: 20/04/2025

Welcome to Havenbach.com, your trusted platform for real estate, residency, and business services in Albania. Havenbach (“we,” “our,” or “us”) is committed to providing professional property, residency, and investment solutions tailored to your needs. By accessing or using our website, services, or properties, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. About Us

Havenbach is a legally registered company in Albania operating in compliance with Albanian business and real estate regulations. We provide services for international clients seeking to invest, live, or do business in Albania, with a focus on transparency, professionalism, and client care.

2. Scope of Services

We offer the following services:

  • Real estate consultancy and property sales

  • Property management and maintenance

  • Residency permit assistance and legal support

  • Company formation and business setup

  • Property development and project coordination

All services are provided in compliance with Albanian and applicable EU laws. We regularly review legal requirements, work with certified professionals, and follow transparent operational practices to ensure compliance and client trust.

3. User Responsibilities

When using our website or services, you agree to:

  • Provide accurate and complete information during inquiries, consultations, and transactions

  • Comply with all applicable local, national, and international laws and regulations

  • Not use our website or services for illegal purposes or unauthorized activities

4. Property Listings

All property listings on our website are subject to availability and may change without notice. While we strive to ensure accuracy, Havenbach cannot guarantee the availability or accuracy of property details. Please contact us for the most current information.

5. Fees and Payments

Fees for our services are provided in your service agreement. Payment terms include:

  • All payments must be made via traceable methods (e.g., bank transfer)

  • VAT and other applicable taxes will be applied under Albanian law

  • Late payments may result in additional fees or service suspension

6. Copyright and Intellectual Property

All content on Havenbach.com, including text, images, graphics, logos, and designs, is owned or licensed by Havenbach unless otherwise stated. Unauthorized reproduction, modification, or distribution is prohibited. You may not use website materials for commercial purposes without prior written consent.

7. Legal Compliance

Havenbach complies with:

  • Albanian laws governing real estate, business, and tax compliance

  • EU General Data Protection Regulation (GDPR) for personal data protection

  • Any additional requirements under relevant Albanian regulatory authorities

Clients are responsible for compliance with any legal requirements in their home countries.

8. Liability Disclaimer

Havenbach does not guarantee that all properties or investments will meet your expectations or financial goals. We are not liable for:

  • Financial losses from property or business investments

  • Delays caused by third parties (e.g., developers, legal entities)

  • Misrepresentation by property sellers or third-party providers

9. Confidentiality and Data Protection

We respect your privacy and protect your data in compliance with GDPR. Information collected is used solely to provide our services. For details, see our Privacy Policy.

10. Website Usage

By using Havenbach.com, you agree not to:

  • Engage in actions that harm or disrupt website functionality

  • Attempt unauthorized access to any part of the website

  • Copy, reproduce, or redistribute website content without authorization

11. Dispute Resolution

We encourage clients to contact us directly to resolve disputes. If an agreement cannot be reached, disputes will be resolved under Albanian law through the courts of Tirana, Albania.

12. Force Majeure

Havenbach is not liable for delays or service failures caused by events beyond our control, such as natural disasters, strikes, or government actions.

13. Refund and Cancellation Policy

Refunds or cancellations are subject to the terms outlined in your service agreement. Requests must be made in writing and will be reviewed on a case-by-case basis.

14. Third-Party Services

Havenbach may work with third-party providers such as contractors or developers. While we carefully vet partners, we are not responsible for their actions or outcomes.

15. Environmental Responsibility

Havenbach encourages sustainable property practices and provides advice on energy-efficient solutions and renewable energy installations where applicable.

16. Changes to Terms and Conditions

We may update these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

17. Contact Information

For any questions about these Terms and Conditions, contact us:

Email: [email protected]
Phone: +355 68 123 4567
Office Address: Tirana, Albania

These Terms and Conditions aim to provide clarity, legal compliance, and confidence as you engage with Havenbach’s services for real estate, business, and residency in Albania.

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