Privacy Policy

At Havenbach (“Havenbach,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or communicate with us. By accessing havenbach.com or using our services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email, phone number, mailing address, or other details you provide during inquiries, consultations, or transactions.
• Transaction Information: Details related to property purchases, rentals, payments, or contracts.
• Technical Information: IP address, browser type, device details, and website usage data.
• Communication Records: Emails, messages, and other communications exchanged with us.

2. How We Use Your Information

We use your personal information to:

• Provide and improve our services, including property listings, consultations, and management.
• Process transactions, payments, and related legal documents.
• Communicate with you regarding inquiries, updates, and service-related matters.
• Comply with legal obligations, including tax or regulatory requirements.
• Enhance your website experience and ensure website security.

3. Sharing Your Information

We respect your privacy and never sell your personal information. We may share information with:

• Authorized Partners: Legal advisors, notaries, property managers, or contractors involved in your transactions.
• Service Providers: Third-party companies that support our services, like payment processors or IT providers.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: If Havenbach is involved in a merger, sale, or restructuring, information may be transferred to the new entity.

4. Data Retention

We retain your information only as long as necessary to fulfill these purposes or comply with legal requirements. When no longer needed, we securely delete or anonymize your data.

5. Your Privacy Rights

Under the EU General Data Protection Regulation (GDPR), you have rights to:

• Access: Request a copy of your personal information.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Restriction: Request limits on how we use your data.
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing for certain purposes, like direct marketing.

To exercise these rights, contact us using the details below.

6. Security Measures

We take security seriously and implement:

• Encryption of sensitive data in transit.
• Regular security assessments of our systems.
• Restricted access to personal data for authorized personnel only.
• Secure storage of records.

Please note no system is completely secure; we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar technologies to improve your website experience:

• Essential Cookies: For website functionality.
• Analytics Cookies: To gather usage data and improve performance.
• Preference Cookies: To remember your settings.

By using our website, you consent to cookies. You can manage or disable cookies in your browser settings.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing information.

9. Updates to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in practices or legal requirements. Updates will be posted here, and continued use of our services means you accept the updated policy.

10. Contact Us

For questions or requests about this Privacy Policy, contact us:

Email: [email protected]
Phone: +355 68 123 4567
Office Address: Tirana, Albania