Code of Ethics

Last Updated: 15/04/2025

At Havenbach (“we,” “our,” or “us”), our Code of Ethics reflects our commitment to integrity, professionalism, and transparency in every aspect of our work. These principles guide how we serve clients, partners, and communities while ensuring compliance with Albanian, EU, and international regulations.

1. Commitment to Integrity

• We operate with honesty, fairness, and respect in all interactions.

• We provide accurate, clear, and transparent information at every stage.

• We prioritize ethical practices and compliance with Albanian law, EU standards, and applicable international regulations.

2. Client-Centered Approach

• We put our clients’ needs first, offering personalized guidance tailored to individual goals.

• We protect client confidentiality and handle personal data in compliance with GDPR and local data protection laws.

• We are dedicated to exceptional service, keeping clients informed and supported throughout their journey.

3. Professional Excellence

• We continually expand our expertise in real estate, investment migration, tax residency, and international compliance.

• We work only with licensed and qualified professionals, including lawyers, notaries, and tax advisors, to ensure the highest standards of service.

• We hold ourselves accountable to the highest level of professionalism.

4. Fair and Transparent Practices

• We ensure all property listings and investment opportunities are presented with accurate, current, and complete information.

• We disclose all fees, terms, and conditions upfront, avoiding hidden costs.

• We respect the rights of all parties involved in transactions and maintain fair and transparent dealings.

5. Legal and Regulatory Compliance

• We comply with Albanian law, EU regulations, and all relevant international standards governing real estate, business formation, and investment migration.

• We cooperate fully with regulatory bodies, including the Albanian Ministry of Finance and Economy, the National Business Center (QKB), and the Chamber of Commerce and Industry.

• We ensure all contracts, transactions, and operations meet legal and ethical requirements in all jurisdictions we operate.

6. Social Responsibility

• We contribute to the communities we serve by supporting sustainable practices, economic development, and responsible investment in Albania.

• We promote environmentally conscious solutions, including energy-efficient properties and sustainable building practices.

• We respect and help preserve Albania’s cultural and historical heritage in all activities.

7. Conflict of Interest Policy

• We act solely in the best interests of our clients, avoiding conflicts of interest at all times.

• If a potential conflict arises, we disclose it immediately and take transparent, fair steps to resolve it.

8. Non-Discrimination

• We provide equal opportunities and services to all clients, employees, and partners regardless of race, gender, religion, nationality, or background.

• We foster an inclusive, respectful environment in all our professional relationships.

9. Accountability

• We welcome feedback and are committed to addressing concerns promptly and professionally.

• We take responsibility for our actions and continuously seek to improve all aspects of our operations.

10. Enforcement of the Code

• All employees, partners, and representatives of Havenbach are expected to uphold this Code of Ethics.

• Any violations may result in disciplinary action or termination of partnerships, as appropriate.

Contact Us

If you have questions about our Code of Ethics or wish to report a concern, please contact us:

📧 Email: [email protected]
📞 Phone: +30 698 3200 953
🏢 Office Address: Tirana, Albania